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staysure customer service
staysure customer service
Very impressed with the great Customer Service I received from Leanne when I called up to arrange some travel insurance. This hasnt always been my experience in the past but couldnt fault Maryanne today.You should employ more people like her, an extremely personable and lovely lady and renewal all sorted. At a recent Townhall we shared our long term strategy and the tools we're implementing to help us achieve our vision and objectives. Best and worst companies at resolving issues. We do recognise that our training is in depth to ensure our agents are well equipped to help our customers and that our customers know theyre getting the best service and are in good hands. (function($) { This was done because they said I owed them holiday which they asked me to take as compassionate leave. Were available during the following times: @media screen and (min-width: 767px) {.wsite-elements.wsite-not-footer:not(.wsite-header-elements) div.paragraph, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) p, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-block .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-description, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .wsite-form-field label, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .wsite-form-field label, #wsite-content div.paragraph, #wsite-content p, #wsite-content .product-block .product-title, #wsite-content .product-description, #wsite-content .wsite-form-field label, #wsite-content .wsite-form-field label, .blog-sidebar div.paragraph, .blog-sidebar p, .blog-sidebar .wsite-form-field label, .blog-sidebar .wsite-form-field label {font-size:16px !important;line-height:26px !important;} See if we've answered your question in our Covid Help Centre . var ASSETS_BASE = '//cdn2.editmysite.com/'; Your product is good, and well rated by others, so I gave you 3 stars. Have a fantastic holiday. .wsite-headline-paragraph,.wsite-header-section .paragraph {color:#fff !important;font-style:normal !important;text-transform: none !important;letter-spacing: 0px !important;} You will receive a written acknowledgement within 5 days of raising your complaint. Thank you for posting a comment. .wsite-headline,.wsite-header-section .wsite-content-title {text-transform: none !important;} One rule for one employee and another for another. However, if you do need to claim as I did following the unexpected death of my father 3 days before my planned holiday, then that's where the customer service ends. Staysure have my money - not ERV - and it is in Staysure's interest not to have their reputation affected by the off-handed and rude behavior of their underwriter. Are you a company? The Embassy were amazing. I will pass your comments on to our product team.If you would to discuss this further please let me know and I can arrange for a Customer Service agent to contact you.Kind regardsSophie. However, if you'd rather complain directly, you can use the above address to contact Staysure. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). We are so pleased to hear that you are happy with the service and the staff were so helpful.Thank you for choosing Staysure. Kind regardsSophie. We recognise that everyone has ups and downs in their lives and we are always there with support. We are committed to providing an inclusive and fair environment and do not tolerate negative behavior or bullying. Staysure 7 Nov 2022 - Remote Customer Service Representative . The operator was very efficient, helpful and knew his business. Dear Denis Kumm,Thank you for your 5 star review. achieve performance targets across their product portfolio. .wsite-menu-default a {font-size:16px !important;} We class a complaint as any expression of dissatisfaction whether written or verbal.. Here are 8 tips for writing great reviews. Having problems? Claims We do not process claims for your insurer. document.dispatchEvent(initEvt); Chased and chased and chased to pay. Lack of progression I would say but good vibes. Offer comprehensive training to fullfill the role. We are investigating your comments and will contact you shortly. Staysure Expat, My dad died whilst abroad, he was insured with stay sure. Despicable service from dishonourable people. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Dear Geoffrey Brooks,Thank you for your 5 star review. your insurance policy. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Get in touch with us if youd like to make multiple changes to your policy. Also I was told inaccurate information about my first request. We also ensure all reviews are published without moderation. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. Have a fantastic holiday. Warm regards,Katie, Have not had to claim yet so experience limited but arranging insurance was easy and efficient, Dear Keith Bardon,Thank you for taking the time to leave your review.We are pleased that you found the service efficient and easy.Thank you for choosing Staysure.Warm RegardsJae. .wsite-footer blockquote {} Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. } When is a time you've been in a difficult situation and how did you solve it? If you need to make a claim please see the inside back cover for the relevant telephone numbers and page 38 for our claims procedures. I needed cover to start from today so as to cover me for any monies I pay before we leave and as far as I could tell that had to be on the single trip quote. Kind RegardsRoss KS K Shattock 8reviews GB May 27, 2016 Two Week Travel Insurance for Lanzarote I wanted to save a quotation but to do so had to create an account, then was not allowed to use the account until I had verified/activated it. If you are not satisfied with the service received please forward details of your complaint to: Customer Services Department Most of the time the customers were great and easy to get along with. If you raise this (which I did for over a year), all you get told is that "this is being reviewed. Have a fantastic holiday. - Calling from within the UK: 0333 014 4512 }); Learn about Staysure culture, salaries, benefits, work-life balance, management, job security, and more. Worst company I have worked for and hope people take this review in and understand you will be another number. if(document.createEvent && document.addEventListener) { 2 Staysure Customer Service interview questions and 2 interview reviews. .wsite-elements.wsite-not-footer:not(.wsite-header-elements) h2, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-long .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-large .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-small .product-title, #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {font-style:normal !important;letter-spacing: 1px !important;} {"navigation\/item":"
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staysure customer service
Very impressed with the great Customer Service I received from Leanne when I called up to arrange some travel insurance. This hasnt always been my experience in the past but couldnt fault Maryanne today.You should employ more people like her, an extremely personable and lovely lady and renewal all sorted. At a recent Townhall we shared our long term strategy and the tools we're implementing to help us achieve our vision and objectives. Best and worst companies at resolving issues. We do recognise that our training is in depth to ensure our agents are well equipped to help our customers and that our customers know theyre getting the best service and are in good hands. (function($) { This was done because they said I owed them holiday which they asked me to take as compassionate leave. Were available during the following times: @media screen and (min-width: 767px) {.wsite-elements.wsite-not-footer:not(.wsite-header-elements) div.paragraph, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) p, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-block .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-description, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .wsite-form-field label, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .wsite-form-field label, #wsite-content div.paragraph, #wsite-content p, #wsite-content .product-block .product-title, #wsite-content .product-description, #wsite-content .wsite-form-field label, #wsite-content .wsite-form-field label, .blog-sidebar div.paragraph, .blog-sidebar p, .blog-sidebar .wsite-form-field label, .blog-sidebar .wsite-form-field label {font-size:16px !important;line-height:26px !important;} See if we've answered your question in our Covid Help Centre . var ASSETS_BASE = '//cdn2.editmysite.com/'; Your product is good, and well rated by others, so I gave you 3 stars. Have a fantastic holiday. .wsite-headline-paragraph,.wsite-header-section .paragraph {color:#fff !important;font-style:normal !important;text-transform: none !important;letter-spacing: 0px !important;} You will receive a written acknowledgement within 5 days of raising your complaint. Thank you for posting a comment. .wsite-headline,.wsite-header-section .wsite-content-title {text-transform: none !important;} One rule for one employee and another for another. However, if you do need to claim as I did following the unexpected death of my father 3 days before my planned holiday, then that's where the customer service ends. Staysure have my money - not ERV - and it is in Staysure's interest not to have their reputation affected by the off-handed and rude behavior of their underwriter. Are you a company? The Embassy were amazing. I will pass your comments on to our product team.If you would to discuss this further please let me know and I can arrange for a Customer Service agent to contact you.Kind regardsSophie. However, if you'd rather complain directly, you can use the above address to contact Staysure. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). We are so pleased to hear that you are happy with the service and the staff were so helpful.Thank you for choosing Staysure. Kind regardsSophie. We recognise that everyone has ups and downs in their lives and we are always there with support. We are committed to providing an inclusive and fair environment and do not tolerate negative behavior or bullying. Staysure 7 Nov 2022 - Remote Customer Service Representative . The operator was very efficient, helpful and knew his business. Dear Denis Kumm,Thank you for your 5 star review. achieve performance targets across their product portfolio. .wsite-menu-default a {font-size:16px !important;} We class a complaint as any expression of dissatisfaction whether written or verbal.. Here are 8 tips for writing great reviews. Having problems? Claims We do not process claims for your insurer. document.dispatchEvent(initEvt); Chased and chased and chased to pay. Lack of progression I would say but good vibes. Offer comprehensive training to fullfill the role. We are investigating your comments and will contact you shortly. Staysure Expat, My dad died whilst abroad, he was insured with stay sure. Despicable service from dishonourable people. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Dear Geoffrey Brooks,Thank you for your 5 star review. your insurance policy. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Get in touch with us if youd like to make multiple changes to your policy. Also I was told inaccurate information about my first request. We also ensure all reviews are published without moderation. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. Have a fantastic holiday. Warm regards,Katie, Have not had to claim yet so experience limited but arranging insurance was easy and efficient, Dear Keith Bardon,Thank you for taking the time to leave your review.We are pleased that you found the service efficient and easy.Thank you for choosing Staysure.Warm RegardsJae. .wsite-footer blockquote {} Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. } When is a time you've been in a difficult situation and how did you solve it? If you need to make a claim please see the inside back cover for the relevant telephone numbers and page 38 for our claims procedures. I needed cover to start from today so as to cover me for any monies I pay before we leave and as far as I could tell that had to be on the single trip quote. Kind RegardsRoss KS K Shattock 8reviews GB May 27, 2016 Two Week Travel Insurance for Lanzarote I wanted to save a quotation but to do so had to create an account, then was not allowed to use the account until I had verified/activated it. If you are not satisfied with the service received please forward details of your complaint to: Customer Services Department Most of the time the customers were great and easy to get along with. If you raise this (which I did for over a year), all you get told is that "this is being reviewed. Have a fantastic holiday. - Calling from within the UK: 0333 014 4512 }); Learn about Staysure culture, salaries, benefits, work-life balance, management, job security, and more. Worst company I have worked for and hope people take this review in and understand you will be another number. if(document.createEvent && document.addEventListener) { 2 Staysure Customer Service interview questions and 2 interview reviews. .wsite-elements.wsite-not-footer:not(.wsite-header-elements) h2, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-long .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-large .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-small .product-title, #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {font-style:normal !important;letter-spacing: 1px !important;} {"navigation\/item":"
