Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. The following shows exactly what happened on Mothers Day and is a copy of my post on Facebook:"Have never been so disgusted by the quality of the food, the laziness of the staff and the standard of service at a so called 'restaurant' for many many years. We noticed that many people who arrived after us had already had their food. Opening hours Reviews Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00 Saturday09:00 - 18:00 Sunday10:30 - 16:30 Are the opening hours incorrect? Planters at Tamworth & Bretby | Planters Garden Centres I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' I initially sent the following through to their Facebook page and got a 'give us a ring' response. We ordered 2 coffees and 2 cakes the first disappointment was they do not have soya milk (dairy allergy customers beware) all reputable coffee shops do stock it!!. Open full screen to view more. Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tagine had cool spots! Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! queues to order were VERY slow moving. Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. Theres always a relaxed atmosphere while browsing but I have to say the last couple times Ive visited, there seems to be loud music playing from speakers where the ice rink normally is. The staff are helpful and knowledgable too. Staff were lovely and friendly. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Ordered food. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. cafe/restaurant was fairly busy. The latte was one of the best I have had for some time. Staunton Harold. 7.6 "Nice place to go for a walk, avoid on sunny weekends if taking . Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? Thank you.Decaffeinated tea was easily available, at no extra cost. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 171. Then, just as we finished eating, we were brought two portions of chips free-of-charge. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. Plates taken away but nothing more happened. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. well I'd have thought that was fairly obvious really. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' more details. Your access to this service has been limited. btwthe map isnt for bretby by burton on trent! Search for Garden Centres and other retailers near you, and submit a review on Yell.com. Review tags are currently only available for English language reviews. Closes in 4 h 52 min. The owner of this site is using Wordfence to manage access to their site. The Bretby garden centre will be offering a wide range of Christmas fare and decorations. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. The starters were quick to arrive so quick in fact that the two who had gone to the counter hadn't even got back to the table. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. What Types of Materials are Ideal for a Greenhouse. Please try again in a few minutes, Visited your garden centre today.as always you have a lovely placelots of plants and garden ornaments..and plenty of interesting items indoorsspent a good half day todayhad a lovely scones and tea.bought several plants and ornaments too. There will also be a festive craft fair on Saturday, November 18 and Sunday, November 19, where visitors can get ahead with their Christmas shopping with treats made by local people on show. Staunton Harold Nurseries and Garden Centre. Ice skating was being thoroughly enjoyed by family groups. The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. But then I got to the peas, these weren't even Luke warm, they were stone cold. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Open now : 09:00 AM - 5:30 PM See all (30) Ratings and reviews 3.5 219 #16 of 27 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE 5 - 18 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options First of all this review is for the restaurant only. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! told Well we are busy. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. 9:00 AM-6:00 PM; Sun. Lunch on Saturday luke warm. Tools located, plants chosen. The tomato although looked cooked was completely raw. Food not cheap 10.99 for Cottage pie more than most pub prices. It was only just gone 3pm and they're open until at least 5pm. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. We've had quite a lot of families already come down to have a go on the ice. Cloudflare Ray ID: 7a2ae2586e8e780d The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. Then we have to lay the pipes down to pump the liquid on and freeze it. Wordfence is a security plugin installed on over 4 million WordPress sites. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Ordered food. But then I got to the peas, these weren't even Luke warm, they were stone cold. More information can be found on Planters at Bretby's website . Sadly we wont be returning for lunch again, when you pay this much I expect quality. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. I'm having a stall this weekend at the craft fair at bretby garden centre burton upon trent. 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We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. more details. The garden centre's annual real Ice Rink will open on Saturday, October 22. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! The action you just performed triggered the security solution. I am not a great ice skater, having only been a handful of times in my life. The name means "dwelling place of Britons". My husband was disgusted with the standard of the breakfast. E-mail. looking forward to seeing you all there. My wife and I are always pleased to visit Bretby garden centre, we always visit on Wednesdays as we belong to the to discount club and sometimes there are free offers, we also enjoy the good food in the cosy restaurant. Hopefully, just a bad day. To be fair, we were offered free drinks or a cake as compensation. Called here spent around 30 on plants and impulse buy gifts. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Generated by Wordfence at Sat, 4 Mar 2023 14:42:02 GMT.Your computer's time: document.write(new Date().toUTCString());. Husband tried the special, cottage pie, cleared the plate! Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. We paid for our food at 13:19 and it finally came to the table at 14:10. at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Open until 6:00 PM (Show more) Mon-Sat. Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. What Types of Materials are Ideal for a Greenhouse. Easter chicks in the pet section were adorable. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. Didnot taste as expected. Mince pies had hurriedly been put out, with a very good price reduction on those. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Lunch on Saturday luke warm. Crockery all in good order; tea pits poured well. Some amazing stalls in attendance our fair offers a great few hours out . My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). Lovely garden centre in general with a gift shop worthy of a visit. One cream slice had become a cream slide. We always enjoy our visit here, products available and reasonably priced. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! When. Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. Get quick answers from Planters At Bretby staff and past visitors. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. When we first asked for an update, we were told that they were busy and there was a bit of a delay. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. To be fair, we were offered free drinks or a cake as compensation. Tripadvisor performs checks on reviews. Vegetables available limited - just got carrots with Cottage pie. 10:00 AM-4:30 PM . Opens in 22 h 22 min. Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. Performance & security by Cloudflare. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. We normally spend some time looking round all the lovely plants but the music is rather off putting so we dont stay long. Lovely garden centre in general with a gift shop worthy of a visit. Budding skaters can get onto the ice until January 7. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. All seemed cheap food, with little thought to the preparation. It's great that there is an ice rink in the local area that anybody can go to. Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Bretby Garden Centre. . The latte was one of the best I have had for some time. The salad was sadly very disappointing! The total bill came to 10.48. Performance & security by Cloudflare. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. Service Wonderful but no Brioche Bun for Burger. Claim your listing for free to respond to reviews, update your profile and much more. Off I go again to get more cutlery. Service was wonderful. speed the process a lot. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com.Thank you, Ben. We noticed that many people who arrived after us had already had their food. 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I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Seasonal items available, including a huge range of LED scenes/vehicles. She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? Click to reveal Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. This is the version of our website addressed to speakers of English in the United States. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Note: your question will be posted publicly on the Questions & Answers page. If the system detects something that potentially contradicts our. Staff very helpful and welcoming. 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. . By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. One cream slice had become a cream slide. I know the intention is good but they looked so forlorn and very very sad. Planters At Bretby. Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. Download the app Get a free listing Advertise 0800 777 449. keywords location . Lovely garden centre in general with a gift shop worthy of a visit. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.More, Hi, well I'd have thought that was fairly obvious really. Thank you for taking the time to review our Garden Centre & Restaurant. Please come again soon, This is the version of our website addressed to speakers of English in the United States. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com. No one at any time during our meal did anyone come to the table to check that everything was okay. This is a nice garden centre let down by poor service in the restaurant / coffee shop. which when you placed on the base on your table identified where you were sitting , this worked very well. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Opening times for Plant Nurseries & Garden Centres in Bretby . Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. The total bill came to 10.48. I could have bought a Birds Eye frozen roast beef meal and produced something far better at home at least it would have been 'hot'. Ordered Ham, egg & chips. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. with wet runny prawn sauce! Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. Tel: 01283 . I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Off I go again to get more cutlery. Then we were asked what we had ordered, so obviously it wasn't already being prepared. Interior Plants. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. First to Review. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Note: your question will be posted publicly on the Questions & Answers page. The action you just performed triggered the security solution. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! I will pass your comments on to the team. Improve this listing. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. Husband tried the special, cottage pie, cleared the plate! Wet & Brown Lettice leaf's. with wet runny prawn sauce! Food not cheap 10.99 for Cottage pie more than most pub prices. Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. Come along and get some Christmas shopping done whilst enjoying some tasty hot food and sweet treats! absolutely no issues yes its a tad expensive but you know how much it is before booking and going. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. I could not finish the breakfast and felt quite sickly afterwards from the grease. This website is using a security service to protect itself from online attacks. is yeoville, devon! Decaffeinated tea was easily available, at no extra cost. Easter chicks in the pet section were adorable. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. Yell.com Yell Business.
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Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. The following shows exactly what happened on Mothers Day and is a copy of my post on Facebook:"Have never been so disgusted by the quality of the food, the laziness of the staff and the standard of service at a so called 'restaurant' for many many years. We noticed that many people who arrived after us had already had their food. Opening hours Reviews Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00 Saturday09:00 - 18:00 Sunday10:30 - 16:30 Are the opening hours incorrect? Planters at Tamworth & Bretby | Planters Garden Centres I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' I initially sent the following through to their Facebook page and got a 'give us a ring' response. We ordered 2 coffees and 2 cakes the first disappointment was they do not have soya milk (dairy allergy customers beware) all reputable coffee shops do stock it!!. Open full screen to view more. Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tagine had cool spots! Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! queues to order were VERY slow moving. Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. Theres always a relaxed atmosphere while browsing but I have to say the last couple times Ive visited, there seems to be loud music playing from speakers where the ice rink normally is. The staff are helpful and knowledgable too. Staff were lovely and friendly. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Ordered food. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. cafe/restaurant was fairly busy. The latte was one of the best I have had for some time. Staunton Harold. 7.6 "Nice place to go for a walk, avoid on sunny weekends if taking . Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? Thank you.Decaffeinated tea was easily available, at no extra cost. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 171. Then, just as we finished eating, we were brought two portions of chips free-of-charge. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. Plates taken away but nothing more happened. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. well I'd have thought that was fairly obvious really. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' more details. Your access to this service has been limited. btwthe map isnt for bretby by burton on trent! Search for Garden Centres and other retailers near you, and submit a review on Yell.com. Review tags are currently only available for English language reviews. Closes in 4 h 52 min. The owner of this site is using Wordfence to manage access to their site. The Bretby garden centre will be offering a wide range of Christmas fare and decorations. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. The starters were quick to arrive so quick in fact that the two who had gone to the counter hadn't even got back to the table. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. What Types of Materials are Ideal for a Greenhouse. Please try again in a few minutes, Visited your garden centre today.as always you have a lovely placelots of plants and garden ornaments..and plenty of interesting items indoorsspent a good half day todayhad a lovely scones and tea.bought several plants and ornaments too. There will also be a festive craft fair on Saturday, November 18 and Sunday, November 19, where visitors can get ahead with their Christmas shopping with treats made by local people on show. Staunton Harold Nurseries and Garden Centre. Ice skating was being thoroughly enjoyed by family groups. The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. But then I got to the peas, these weren't even Luke warm, they were stone cold. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Open now : 09:00 AM - 5:30 PM See all (30) Ratings and reviews 3.5 219 #16 of 27 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE 5 - 18 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options First of all this review is for the restaurant only. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! told Well we are busy. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. 9:00 AM-6:00 PM; Sun. Lunch on Saturday luke warm. Tools located, plants chosen. The tomato although looked cooked was completely raw. Food not cheap 10.99 for Cottage pie more than most pub prices. It was only just gone 3pm and they're open until at least 5pm. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. We've had quite a lot of families already come down to have a go on the ice. Cloudflare Ray ID: 7a2ae2586e8e780d The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. Then we have to lay the pipes down to pump the liquid on and freeze it. Wordfence is a security plugin installed on over 4 million WordPress sites. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Ordered food. But then I got to the peas, these weren't even Luke warm, they were stone cold. More information can be found on Planters at Bretby's website . Sadly we wont be returning for lunch again, when you pay this much I expect quality. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. I'm having a stall this weekend at the craft fair at bretby garden centre burton upon trent. 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We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. more details. The garden centre's annual real Ice Rink will open on Saturday, October 22. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! The action you just performed triggered the security solution. I am not a great ice skater, having only been a handful of times in my life. The name means "dwelling place of Britons". My husband was disgusted with the standard of the breakfast. E-mail. looking forward to seeing you all there. My wife and I are always pleased to visit Bretby garden centre, we always visit on Wednesdays as we belong to the to discount club and sometimes there are free offers, we also enjoy the good food in the cosy restaurant. Hopefully, just a bad day. To be fair, we were offered free drinks or a cake as compensation. Called here spent around 30 on plants and impulse buy gifts. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Generated by Wordfence at Sat, 4 Mar 2023 14:42:02 GMT.Your computer's time: document.write(new Date().toUTCString());. Husband tried the special, cottage pie, cleared the plate! Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. We paid for our food at 13:19 and it finally came to the table at 14:10. at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Open until 6:00 PM (Show more) Mon-Sat. Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. What Types of Materials are Ideal for a Greenhouse. Easter chicks in the pet section were adorable. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. Didnot taste as expected. Mince pies had hurriedly been put out, with a very good price reduction on those. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Lunch on Saturday luke warm. Crockery all in good order; tea pits poured well. Some amazing stalls in attendance our fair offers a great few hours out . My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). Lovely garden centre in general with a gift shop worthy of a visit. One cream slice had become a cream slide. We always enjoy our visit here, products available and reasonably priced. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! When. Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. Get quick answers from Planters At Bretby staff and past visitors. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. When we first asked for an update, we were told that they were busy and there was a bit of a delay. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. To be fair, we were offered free drinks or a cake as compensation. Tripadvisor performs checks on reviews. Vegetables available limited - just got carrots with Cottage pie. 10:00 AM-4:30 PM . Opens in 22 h 22 min. Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. Performance & security by Cloudflare. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. We normally spend some time looking round all the lovely plants but the music is rather off putting so we dont stay long. Lovely garden centre in general with a gift shop worthy of a visit. Budding skaters can get onto the ice until January 7. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. All seemed cheap food, with little thought to the preparation. It's great that there is an ice rink in the local area that anybody can go to. Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Bretby Garden Centre. . The latte was one of the best I have had for some time. The salad was sadly very disappointing! The total bill came to 10.48. Performance & security by Cloudflare. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. Service Wonderful but no Brioche Bun for Burger. Claim your listing for free to respond to reviews, update your profile and much more. Off I go again to get more cutlery. Service was wonderful. speed the process a lot. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com.Thank you, Ben. We noticed that many people who arrived after us had already had their food. 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I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Seasonal items available, including a huge range of LED scenes/vehicles. She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? Click to reveal Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. This is the version of our website addressed to speakers of English in the United States. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Note: your question will be posted publicly on the Questions & Answers page. If the system detects something that potentially contradicts our. Staff very helpful and welcoming. 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. . By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. One cream slice had become a cream slide. I know the intention is good but they looked so forlorn and very very sad. Planters At Bretby. Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. Download the app Get a free listing Advertise 0800 777 449. keywords location . Lovely garden centre in general with a gift shop worthy of a visit. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.More, Hi, well I'd have thought that was fairly obvious really. Thank you for taking the time to review our Garden Centre & Restaurant. Please come again soon, This is the version of our website addressed to speakers of English in the United States. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com. No one at any time during our meal did anyone come to the table to check that everything was okay. This is a nice garden centre let down by poor service in the restaurant / coffee shop. which when you placed on the base on your table identified where you were sitting , this worked very well. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Opening times for Plant Nurseries & Garden Centres in Bretby . Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. The total bill came to 10.48. I could have bought a Birds Eye frozen roast beef meal and produced something far better at home at least it would have been 'hot'. Ordered Ham, egg & chips. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. with wet runny prawn sauce! Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. Tel: 01283 . I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Off I go again to get more cutlery. Then we were asked what we had ordered, so obviously it wasn't already being prepared. Interior Plants. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. First to Review. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Note: your question will be posted publicly on the Questions & Answers page. The action you just performed triggered the security solution. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! I will pass your comments on to the team. Improve this listing. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. Husband tried the special, cottage pie, cleared the plate! Wet & Brown Lettice leaf's. with wet runny prawn sauce! Food not cheap 10.99 for Cottage pie more than most pub prices. Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. Come along and get some Christmas shopping done whilst enjoying some tasty hot food and sweet treats! absolutely no issues yes its a tad expensive but you know how much it is before booking and going. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. I could not finish the breakfast and felt quite sickly afterwards from the grease. This website is using a security service to protect itself from online attacks. is yeoville, devon! Decaffeinated tea was easily available, at no extra cost. Easter chicks in the pet section were adorable. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. Yell.com Yell Business. Accident In Hazlet, Nj Today,
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