boohooman returns portal

boohooman returns portal

Login to our returns portal You will need your order number and email/last 4 digits of your phone number. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). 1. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. 2. Refunds will not be given if they do not comply with our returns policy. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. One of our customer service agents will be more than happy to look into this for you. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. 3 Select your preferred return option Print returns label at home or in store options. Items must be unworn and unwashed with the original labels attached. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. By subscribing, you agree to receive marketing communications from boohoo by email. If you have a Boohoo Premier subscription you can return items to us free of charge. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). By enabling them, you are agreeing to our. See our. *Extra 10% discount sent via email to new subscribers only. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Log onto your Portal here . If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Were really sorry to hear that youve received an item thats not in perfect condition. Jeans, OUR RETURNS POLICY. Product name and codes of the items you returned. We have printer-less options too if you dont have a printer! Please return your item(s) to us after finding the fault, and remember to get in touch before You dont need to remember to keep your proof of postage its all digital! A returns charge of 2.50 per parcel will be deducted from your refund amount. Your refund will be processed once we've received your unwanted items. This can take up to 7 days to show in your account and is dependent on your bank's processing time. All InPost lockers are accessible 24/7! Whether you're on website or app, just flip the switch! You've got 28 days to send something back to us from the day you receive it. There are a couple of other ways to cancel your contract with us. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Select your preferred return option (Print returns label at home or in store options). With loads of styles landing each week and regular trend updates you can be sure to get the latest. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. No packaging, no problem! 3. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. By enabling them, you are agreeing to our. You will need your order number and email/last 4 digits of your phone number. Repack your items. Once you have processed your return in the portal you're ready to post it off. 3. Make sure you keep your proof of postage! Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. If this could be the case, please check your emails including spam and junk. Returns are FREE for premier customers. 2. APP EXCLUSIVE - 25% OFF ALMOST EVERYTHING!*. Ive paid with Klarna How do returns & refunds work? Returns via the portal are fully tracked. By subscribing, you agree to receive marketing communications from boohoo by email. If youre a customer in the EEA, you get 14 days to cancel your contract with us. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). All rights reserved. Post if off! If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. blocking them. Make sure you keep your proof of postage! If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . them or get a refund. Boohooman.com Returns 4. Please turn it on so that you experience this sites full capabilities. Items must be unworn, unwashed and unused with the original labels still attached. Login to our returns portal. Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. Keep an eye on your return tracking. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Return Request; 3. refund your credit/debit card. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Your browser's Javascript functionality is turned off. 1. 3 Select your preferred return option Print returns label at home or in store options. Log onto our portal here. Once our checks are complete well UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. We've gone paperless! What should I do if I receive an incorrect or faulty item? Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Please wait 14 days before contacting us about your refund if you havent heard from us yet. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. 2. I can't see the refund on my bank statement. You've got 28 days to send something back to us from the day you receive it. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). 4. This does not affect your statutory rights. Your browser's Javascript functionality is turned off. Re-pack the item in its original packaging with labels and tags still attached. Baggy Jeans, You will need your order number and email/last 4 digits of your phone number and let them know which item you're returning and why Choose to return at your local Post Office Then print a returns label or get a QR code for your phone For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. You'll get an email once we receive your returned item. Location. If your items dont make it back to us, youll need to open a dispute with the carrier. If you are a customer in the European Economic Area (EEA), you have a legal right to change your mind within 14 days and receive a refund for most products that you buy from us online. With loads of styles landing each week and regular trend updates you can be sure to get the latest. 1. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. This cancellation period starts from the day you have received all of the items in your order. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). I can't see the refund on my bank statement. https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Please wait 14 days before contacting us about your refund if you havent heard from us yet.

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